Cervicide Hunter in field

Frequently Asked Questions

Cervicide Hunt Club Membership Questions

What are the benefits of joining Cervicide?
  1. Access to our virtual hunting camp: As a member, you’ll be able to immerse yourself in our virtual hunting camp, connect with other hunters, and access exclusive content and resources.
  2. Discounts on gear and apparel: We offer members-only discounts on a wide range of hunting gear, apparel, and accessories, so you can stock up on everything you need for your next hunting adventure.
  3. Exclusive events and experiences: From member-only hunts to exclusive online events, we’re always looking for new ways to engage with our community and provide unique and exciting experiences for our members.
  4. A supportive and welcoming community: At Cervicide, we’re committed to fostering a supportive and inclusive community for all hunters. As a member, you’ll have the opportunity to connect with like-minded individuals, share your experiences, and learn from others in a welcoming and encouraging environment.

Ready to join us at Cervicide? Visit our website to learn more and become a member today. We can’t wait to welcome you to our community!

 

Do you have an age restriction on being a part of the team?

Yes, our crew requires that you be 18 or older.

I cancelled and I can no longer access the Private Member Group, what gives?

Our Private Member Group is exclusive for our active members. We remove members who have canceled to maintain the integrity of the group for the active, paying members. We also reserve the right to remove members who are not adhering to our core values.

Payment Questions

When will my credit card be charged?

Each month on the anniversary of your sign-up date (if paying monthly) or each year on the anniversary of your sign-up date (if paying annually), your credit card will be charged. If you wish to modify the date, simply send a text to our Customer Service Line and we will assist you with the process.

How do I cancel and are there any termination fees?

You can cancel by going to the “Member Portal”, clicking on the “My Account” link and clicking the “Cancel” link in your subscription. There are no termination fees, you are welcome to cancel at any time.

My credit card has expired, how do I update it?

Go to the “Member Portal” and click the “My Account” link. There will be an “Update Payment Method” link on that page where your subscription is listed. That is where you update your card. Be sure not to update your payment method on the main “My Account” page as that will update the card setting for store purchases only.

Can I get a refund?

At this time, we do not provide refunds for any purchases made through our platform. We strive to maintain positive relationships with our partners and honor any discounts they offer, which is why refunds are not typically granted unless there are extenuating circumstances. If you believe you have a unique situation that warrants a refund, please don’t hesitate to reach out to us and we’ll do our best to work with you. Thank you for your understanding.

I paid for an annual membership, but want to cancel half way through, can I get a pro-rated refund?

Regrettably, we do not provide pro-rated annual memberships.

 

What happens if my payments fail?

Our system will automatically attempt to capture payments once per week for 3 weeks after a failed payment. After the final attempt, your subscription will be automatically cancelled and your membership removed. Please contact us if you’d like to regain access.

Is there a minimum payout?

Yes, the minimum payout is $25. Your account balance will stay in place indefinitely until you reach your $25 payout threshhold. Only active members are eligible for payout.

How do I get paid?

We payout via check.

When do I get paid?

We process payments for all members over the $25 payment threshhold quarterly (January 1st, April 1st, July 1st, October 1st). We will contact you around that time to let you know you have a payment on the way and how much. Note that you will be paid for content that has been published, so if your content is scheduled to be published on July 15th, it would not be eligible for the July 1 payout.

Do I have to be a member to provide content to get payments?

Yes, only active Members are eligible for content submission and payments.

How do I know if my content was chosen?

We will email you if we choose to use any submission (blog, video, review, etc…). We receive a lot of submissions and only respond to the ones we choose. Also, sometimes due to quantity we may choose your content, but not feature it for weeks or months, so it may be chosen at a later date. High quality and preferably featuring Cervicide gear or gear from our partners provide the greatest likelihood of being chosen.

Shop Questions

How quickly will I get my item?

We typically ship all items within 3-5 business days using standard ground shipping, meaning you should receive your order within a week, unless it contains print-on-demand items. Our print-on-demand items are made to order, which means they usually take 3-5 days to be created before shipping, so you can expect a delivery time of up to two weeks for these items.

What are your shipping and handling costs?

Shipping and handling is automatically calculated and will be shown on your cart at checkout.

How do I get My Membership Discount?

Cervicide discounts are only available for active members. You can find your coupon code on the partners page under “Cervicide Shop”.

Something is wrong with my order, what do I do?

Please email info@cervicide.com and we’ll work with you to resolve your issue asap.